Dear Visitor,
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Please find below this website’s Privacy Policy in accordance to the GDPR (General Data Protection Regulation) coming into effect on May 25, 2018.
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through this website or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including any third party services used.
This website is hosted by Wix. You can refer to the Wix Privacy Policy to learn more about its general privacy practices HERE.
Please read carefully the Privacy Policy below and be aware that you have the right to withdraw consent for using your data at any time.
Thank you in advance for your time.
Yours Sincerely,
Eva Dragoeva
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WHAT TYPE OF INFORMATION I COLLECT
There are 2 types of information, which may be processed – (1) Non Personal Information and (2) Personal Information.
The Non Personal Information collected by this website mainly consists of technical and aggregated usage information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc. This website may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. The information collected in this way is not identifiable and therefore it is Non Personal.
To fulfil your order, you must provide certain sensitive information identifiable to you – this is regarded as Personal Information. Personal Information includes personal details such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information for a custom order.
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THIRD PARTY WEBSITE INFORMATION
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In addition, this website may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history - this website also uses social media applications such as Facebook pixel and options to use a 'Share' button. As the social media applications connect this website to third party platforms such as Facebook and Instagram any information collected by these third party platforms is not part of this website's Privacy Policy.
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Courses listed on this website use Thinkific course management platform and checkout for courses is done via the Thinkific platform. Thinkific has its own Privacy Policy, which is not part of this website's Privacy Policy. Thinkific checkout process includes Paypal and Stripe payments - both Stripe and Paypal have separate privacy policies.
This website uses Paypal as a secure payment option and as a third party service Paypal has it’s own Privacy Policy, which is not part of the Privacy Policy of this website.
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This website uses Google services such as Google ads and Google analytics. Google has its own Privacy Policy, which is not part of the Privacy Policy of this website.
HOW DO I COLLECT YOUR PERSONAL INFORMATION
I receive, collect and store any information you enter on this website or provide me in any other way.
When you conduct a transaction on this website, as part of the process, I collect personal information you give me such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.
WHY COLLECTING NON-PERSONAL AND PERSONAL INFORMATION
I collect Non-personal and Personal Information for the following purposes:
1. To be able to fulfil orders placed and shipped to the correct address.
2. To be able to contact you regarding an order you have placed.
3. To provide my customers with ongoing customer assistance.
4. To be able to contact site Visitors and Users with general or personalized product-related notices and promotional messages.
5. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which this website or the third party applications it uses may use to provide and improve the website’s respective services.
6. To comply with any applicable laws and regulations.
7. When you have provided your affirmative consent, such as by signing up for my mailing list - which you may revoke at any time.
8. If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
INFORMATION SHARE AND DISCLOSURE
This website is hosted by Wix. Wix provides the online platform that allows me to sell my products and services to you. Your data may be stored through the Wix data storage, databases and the general Wix applications.
Please refer to the Wix Privacy Policy (Section 6 ‘Users-of-Users’ Information’) for more information.
Some information may be securely stored offline – for example for tax return purposes.
This website uses Paypal as a secure payment option and as a third party service Paypal has it’s own Privacy Policy, which is not part of the Privacy Policy of this website.
I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I use Royal Mail when posting items that you have purchased. I will share your personal information with Royal Mail – including your name and address – when posting products you have purchased from this website, but only to the extent necessary to perform these services.
I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
HOW I COMMUNICATE WITH YOU
I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about UNDERDOCK.
For these purposes I may contact you via email.
If you are part of the UNDERDOCK mailing list you can opt out any time by emailing me at info@eva-dragoeva.co.uk
USE OF COOKIES AND OTHER TRACKING TOOLS:
This website is powered by Wix and uses cookies and website tracking applications. Wix and certain third party services may use cookies and similar tracking technologies throughout this website. I understand that these technologies are used mostly for stability, security, functionality, performance and advertising purposes.
Tracking applications are used to monitor which website sub-pages are most popular, how many visitors does the website attract and where has the website been accessed from. This helps improve the UNDERDOCK products and services.
You may block, opt-out of or otherwise manage such tracking technologies by yourself, through your browser settings or other sources – but please note that this may adversely affect your user experience.
The Wix Privacy Policy contains further information on this (Section 9 – ‘Use of cookies and other tracking technologies’)
Some of the services and applications used by this website are external and as such – they are not covered by this website’s Privacy Policy.
HOW LONG WILL YOUR INFORMATION BE KEPT FOR
I retain your personal information only for as long as necessary to provide you with my products and services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations (such as tax return), to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 3 years.
IF TRANSFERRING PERSONAL INFORMATION OUTSIDE OF EUROPE, HOW WILL THE TRANSFER BE HANDLED
Currently I only process transactions within the United Kingdom. This is a subject to change and customers will be notified of any changes and updates directly in this section of this Privacy Policy.
Please refer to the Wix Privacy Policy page (Section 5 ‘Where do we store your information?’) for more information regarding any Wix practices on the matter of sharing Personal Information outside of Europe.
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PRIVACY POLICY UPDATES
I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this website. If I make material changes to this policy, you will be notified here that it has been updated, so that you are aware of what information is collected, how it’s used, and under what circumstances, if any, it’s used and/or disclosed.
YOUR RIGHTS REGARDING USE OF YOUR PERSONAL INFORMARION
The General Data Protection Regulation (GDPR) is a regulation intended to strengthen and unify data protection for all individuals within the European Union (EU). Its aim is to protect the fundamental right to privacy and the protection of personal data. This affects any business or website that interacts with EU citizens.
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (for example where I am required to store data for legal reasons) I will generally delete your personal information upon request.
You can object to (1) my processing of some of your information based on my legitimate interests and (2) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
CONTACT INFORMATION:
For purposes of EU data protection law, I, Eva Dragoeva, am the data controller of your personal information. If you have any questions or concerns
or you would like to access, correct, amend or delete any personal information I have about you, please email me on info@evadragoeva.com