Thank you in advance for your time.
WHAT TYPE OF INFORMATION I COLLECT
There are 2 types of information, which may be processed – (1) Non Personal Information and (2) Personal Information.
The Non Personal Information collected by this website mainly consists of technical and aggregated usage information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc. This website may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. The information collected in this way is not identifiable and therefore it is Non Personal.
To fulfil your order, you must provide certain sensitive information identifiable to you – this is regarded as Personal Information. Personal Information includes personal details such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information for a custom order.
HOW DO I COLLECT YOUR PERSONAL INFORMATION
I receive, collect and store any information you enter on this website or provide me in any other way.
When you conduct a transaction on this website, as part of the process, I collect personal information you give me such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.
WHY COLLECTING NON-PERSONAL AND PERSONAL INFORMATION
I collect Non-personal and Personal Information for the following purposes:
1. To be able to fulfil orders placed and shipped to the correct address.
2. To be able to contact you regarding an order you have placed.
3. To provide my customers with ongoing customer assistance.
4. To be able to contact site Visitors and Users with general or personalized product-related notices and promotional messages.
5. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which this website or the third party applications it uses may use to provide and improve the website’s respective services.
6. To comply with any applicable laws and regulations.
7. When you have provided your affirmative consent, such as by signing up for my mailing list - which you may revoke at any time.
8. If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
INFORMATION SHARE AND DISCLOSURE
This website is hosted by Wix. Wix provides the online platform that allows me to sell my products and services to you. Your data may be stored through the Wix data storage, databases and the general Wix applications.
Some information may be securely stored offline – for example for tax return purposes.
I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I use Royal Mail when posting items that you have purchased. I will share your personal information with Royal Mail – including your name and address – when posting products you have purchased from this website, but only to the extent necessary to perform these services.
I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
HOW I COMMUNICATE WITH YOU
I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about UNDERDOCK.
For these purposes I may contact you via email.
If you are part of the UNDERDOCK mailing list you can opt out any time by emailing me at
Tracking applications are used to monitor which website sub-pages are most popular, how many visitors does the website attract and where has the website been accessed from. This helps improve the UNDERDOCK products and services.
You may block, opt-out of or otherwise manage such tracking technologies by yourself, through your browser settings or other sources – but please note that this may adversely affect your user experience.
HOW LONG WILL YOUR INFORMATION BE KEPT FOR
IF TRANSFERRING PERSONAL INFORMATION OUTSIDE OF EUROPE, HOW WILL THE TRANSFER BE HANDLED
YOUR RIGHTS REGARDING USE OF YOUR PERSONAL INFORMARION
The General Data Protection Regulation (GDPR) is a regulation intended to strengthen and unify data protection for all individuals within the European Union (EU). Its aim is to protect the fundamental right to privacy and the protection of personal data. This affects any business or website that interacts with EU citizens.
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (for example where I am required to store data for legal reasons) I will generally delete your personal information upon request.
You can object to (1) my processing of some of your information based on my legitimate interests and (2) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For purposes of EU data protection law, I, Eva Dragoeva, am the data controller of your personal information. If you have any questions or concerns
or you would like to access, correct, amend or delete any personal information I have about you, please email me on firstname.lastname@example.org